Freelancer.com suspending accounts of freelancers and employers
Similar to the Freelancer.com review where we have discussed about the customer service drawbacks of freelancer.com. Here we can discuss about the problem of ruthlessly suspending accounts in freelancer.com.
There have been many complaints where many freelancers and employers have got their accounts suspended purely with messages to provide the site with more proofs on the identity of the user.
Of course every one understands the necessity any website needs to attach to keep it spam free. But the timing of when the accounts are suspended seems to be the talking point here. Many established freelancers and employers have got their accounts suspended when they had enough money in their freelancer.com balance.
This is the most important factor the site needs to look upon. No one loves a site which blocks them with no access to their hard earned money. Also there has been issue with the site suspending an employer when the employer was doing a project with another freelancer. In this case it affected not just the employer but also the freelancer who had worked with him.
Freelancer.com needs to set up proper rules for the new comers and specify an account verification process for everyone. This can do the same job of keeping the site spam free. But the point here is that the site needs to do the process of account verification at the time of user registration and not when the user has loaded his money into the freelancer.com account.
With the sole aim of getting more and more freelancers to join their network freelancer.com has provided easy access to all the professionals all over the world. But as the site has a base now it is time for freelancer.com to get their user verification one of the top priorities while a new user login.
If you feel you have any experienced any issues with freelancer.com feel free to comment here. Also mention any suggestions for the freelancer.com site to improve upon.