customer service drawbacks
Freelancer.com is undoubtedly the best freelancing site in the world.But read more to feel about the most important drawback for the site.
In the new age of internet marketing high competition anywhere you can see sites competing to get a proper niche for their site. And to get the proper support from the customers one of the main factors everyone tries to include is the 24 hour online support system.
Also all the sites gives importance to the customer service feedback for individual problems within a specified time frame.
In my opinion this is one area where you freelancer.com can improve or in better words should improve.
Proper importance needs to be given to the problems of individual customers and proper solution has to be given to them within an acceptable time frame.
Also the time frame needs to be strictly followed so that the freelancers can expect their answers in that time frame.
Problems arise everywhere and freelancer.com is not the only site where problems come up. But what can distinguish a better site from its competitors is the importance the site gives to solving those problems getting slung with the happy customers.
How to provide proper feedback?
These ideas if implemented can go a long way in building a reputation as the best online freelancing site in the world.freelancer.com can improve and needs to improve. If you feel you have any experienced any issues with freelancer.com customer service feel free to comment here. Also mention any suggestions for the freelancer.com site to improve upon.