Counselling involves a series of continuous interactions between one person who receives the counseling – the counselee and another person who is a professionally trained person known as counselor. Counselling can be employed for reparative, corrective or enhancing purpose. It may so happen that several persons, working in a set up a few act constantly or on a few occasions in an undesirable or unpleasant or unproductive manner. They may be very aggressive or coercive, or become highly suspicious or can become cynical. The problem is that the person has always impressed others as a normal person and not found wanting in any other aspect. It may be the case of an officer who is very intolerant of even minor acts of omission and commission on the part of those around him, though otherwise very capable, helpful and of high integrity. Some may be unable to get along with others or work as a team.
The assumption in employing counseling is that there may be some psychological hang up or fixation which disturbs the person and further that if this is brought to the notices of the person and he or she may develop an insight and the problem can be got over. The counselors and the counselee explore the possible reasons in an atmosphere of total trust, confidence and mutual respect. Counselling is a very verstatile strategy and more than being just a practice, it has emerged as a very crucial branch of applied psychology. Counselling is largely individual oriented both in spirit and practice. Counselling helps in developing the areas and also the interest in doing things in a better way. It also gives a new outlook and a great change in one’s life. The counselee may have high capabilities and abilities, but performance may not be up to the mark, less than expected high promise and poor performance.